Privacy & Cookie Policy

Privacy & Cookie Policy

Short overview
This policy explains how BONMOON LTD collects, uses, shares, and protects personal data, and how cookies and similar technologies are used on bonmoon.store. It also describes your rights under UK data protection laws.

Last updated: 21 January 2026

1. Who We Are

This website is operated by BONMOON LTD (“we”, “us”, “our”).

For data protection purposes, we act as the data controller of the personal data described in this policy.

2. What Personal Data We Collect

We may collect the following categories of personal data:

2.1 Data you provide to us

  • Identity and contact details (name, billing/shipping address, email, phone)

  • Account details (login credentials if you create an account)

  • Order information (items purchased, order history, invoices/receipts)

  • Communications (messages you send us, customer support requests)

2.2 Data we collect automatically

  • Device and usage data (IP address, browser type, pages viewed, referral source, timestamps)

  • Approximate location derived from IP address

  • Cookies and similar identifiers (see Section 7)

2.3 Payment data

Payments are processed by third-party payment providers. We typically receive payment status and limited transaction references. We do not store full card numbers.

3. How We Use Your Personal Data

We use personal data for the following purposes:

  • To process and fulfil orders, deliver products, and provide customer support

  • To manage accounts and prevent fraud or misuse

  • To communicate about orders, shipping updates, returns, and service messages

  • To comply with legal obligations (accounting, tax, and recordkeeping)

  • To improve website performance, security, and user experience

  • With your consent (where required), to send marketing communications

4. Legal Bases for Processing (UK GDPR)

We process personal data only where we have a lawful basis, including:

  • Contract: to take steps at your request and perform our contract with you (e.g., fulfil your order)

  • Legal obligation: to comply with applicable laws (e.g., tax, accounting)

  • Legitimate interests: to operate and secure our business, prevent fraud, and improve our services (balanced against your rights)

  • Consent: for optional cookies and certain marketing activities (you can withdraw consent at any time)

5. Who We Share Data With

We may share personal data with trusted third parties, only as necessary:

  • Payment processors and financial service providers

  • Shipping carriers and logistics partners

  • Customer support and communications providers (e.g., email delivery tools)

  • Website hosting, analytics, and security providers

  • Professional advisors (legal, accounting) and authorities where legally required

We do not sell your personal data.

6. International Transfers

Some service providers may process data outside the UK. Where this occurs, we implement appropriate safeguards (such as contractual protections) to protect your data.

7. Cookies and Similar Technologies

Cookies are small files stored on your device. We use cookies and similar technologies for:

  • Strictly necessary: essential site functions (e.g., cart, checkout, security)

  • Functional: remembering preferences (where enabled)

  • Analytics: understanding site usage and performance (where enabled)

  • Marketing: measuring and improving advertising effectiveness (where enabled)

7.1 Managing cookies

You can control cookies via:

  • Our cookie banner/preferences tool (where available)

  • Your browser settings (block/delete cookies)
    Blocking strictly necessary cookies may affect site functionality.

8. Data Retention

We keep personal data only as long as necessary for the purposes in this policy, including legal and accounting requirements. For example, order records may be retained for tax and compliance purposes.

9. Your Rights

Subject to applicable law, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Delete data (in certain circumstances)

  • Restrict or object to processing (in certain circumstances)

  • Data portability (where applicable)

  • Withdraw consent (where processing is based on consent)

To exercise your rights, contact us at info@bonmoon.store.

10. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

11. Children

Our website is not intended for children. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time. The “Last updated” date will indicate when changes take effect.

13. Contact and Complaints

If you have questions or concerns, contact info@bonmoon.store. You may also have the right to lodge a complaint with the UK data protection authority (ICO).

Back to blog

Leave a comment